IS MY VEHICLE INSURED?  Yes, each truck carries primary cargo, public liability, and property damage insurance. (That means our carrier's insurance is first in line should a claim arise.)

WHEN CAN YOU PICK-UP MY VEHICLE?  We specialize in ASAP (As Soon As Possible) moves. A carrier will be assigned to pick-up your vehicle within a 2 to 3 day window of your requested ship time.  In most cases we can arrange pick up on your desired date..

HOW LONG DOES IT TAKE?  Transit time depends on where your vehicle is shipping from and to. For instance, transit time from Chicago to Los Angeles is 5 to 10 days, where as Los Angeles to New York City can take 7 to 14 days. Every load is different.

DO I HAVE TO BE PRESENT WHEN YOU PICK-UP OR DELIVER MY VEHICLE?  Yes, you or your designated individual must be present.

CAN I LEAVE MY VEHICLE SOMEPLACE?  Yes, providing we have a terminal in your area. There is an additional fee for this service.

DO YOU NEED KEYS FOR THE DOORS, TRUNK AND IGNITION?  Yes, we drive the vehicles on and off the transport. Occasionally state law enforcement will inspect the vehicles we are carrying.

CAN I HAVE MY VEHICLE PICKED-UP ON A SPECIFIC DAY AND TIME? 
Yes, we can arrange this service in most cases, with advance notice, this service can be arranged for your convenience in most metropolitan areas.

HOW DO I PREPARE MY VEHICLE?  We advise anti freeze in your radiator. Second, don’t over-fill your gas tank, a quarter  tank is more than enough. Take off any loose parts. Shells or bed liners that are not bolted down may blow off. Phone, Radio or TV antennas that do not retract within 3 inches of the body must be removed, or they may get broken.

HOW DO I PAY?  VISA, MasterCard, American Express, electronic transfer, personal checks, money orders, or company checks will be accepted for deposit or full pre-payment. As for balance due on delivery, we accept cash or cashiers checks ONLY. If you need some other method of payment, call us, we will try to help anyway we can.

HOW DO I CHECK ON THE STATUS OF MY ORDER?  Call our dispatcher at the toll free number we provide to you once your order is processed. We will track your order and give you an update as soon as possible.